Welcome to The Deliver Joy Project (referred to as “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://deliverjoy.co.uk (the “Site”).

Effective Date 01/05/2025

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect and process the following types of personal data:

a. Information You Provide to Us:

• Name, email address, and contact details (e.g., when you fill out forms or contact us)
• Feedback or messages you send to us

b. Information Collected Automatically:

• IP address, browser type, device information
• Site usage data (e.g., page views, time on page, via cookies or analytics tools)
• c. Cookies and Tracking Technologies:
  We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences via your browser settings.

2. How We Use Your Information
We may use your personal data to:

• Provide and maintain our services
• Respond to your enquiries or requests
• Send newsletters or updates (if you’ve opted in)
• Improve the Site’s functionality and user experience
• Comply with legal obligations

3. Legal Basis for Processing
We process your personal data based on:

• Your consent
• Our legitimate interests (e.g., running and improving the Site)
• Legal obligations

4. Sharing Your Information
We do not sell your personal information. We may share it with:

• Service providers (e.g., email marketing or hosting services)
• Legal authorities if required by law
• Analytics or advertising partners (only aggregated or anonymised data unless you’ve given consent)

5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights (UK GDPR)
You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict certain processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: contact@deliverjoy.co.uk

7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.

8. Security
We take appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@deliverjoy.co.uk